IT Support

Business today is so fast paced and demanding, it is virtually impossible not to employ technology. As with all things technology also fails you, normally at your time of need.

At InfinIT Solutions we have a proactive approach to troubleshooting and ensuring your systems run smoothly and efficiently.

We offer total scale-able solutions, with 20 years IT experience in the business, you can not afford not to consult with us before making any IT decision.

Accounting Software

Sage Pastel and Palladium are two of the leading brands of Accounting and Payroll products in business today.

We supply, support, train, customise and implement your product allowing you to get the most from your Sage Pastel and Palladium Accounting Software, this allows you the business owner to remain focused on what is important, which is running your business.

Call us today to get expert advice!

Email & Domain Hosting

Today if you want to be successful and create a good impression with potential cleints, you need to register your own domain.  A domain is a unique name that proceeds the @ sign in your email address, for example yourname @ your business.com

This makes people realise that you are serious about business.

A domain registration is only R 200.00 for .co.za so every business can afford that.  Domain hosting is the fee that you pay monthly to have this domain active, which allows you to have your domain email addresses activated, this also allows you to host your website, from as little as R80.00 per month.

Client Relationship Management (CRM)

As a business consultants we often implement different CRM’s for different size businesses.

Our solution has a low cost of ownership compared to its competitors, and has wonderful integration posibilities.

As we advanced in technological breakthroughs, it has become clear that we need to look at the methods and strategies that are used in business.

There are some of the new techniques and strategies that can be employed to help your business grow. With the new way of thinking every person, staff, suppliers and the like are all potential clients.

Do You Need a CRM ?

Well only you can decide that, but if you were honest with yourself you would see that everyone needs a CRM. If you are unsure ask yourself the questions following questions.

  • Do I want to improve customer service?
  • Increase productivity?
  • Improve and increase sales performance?
  • Streamline and focus marketing effectiveness?
  • Generate better quality business leads?
  • Have a better overall view of your business relationships?
  • Expand my business?

So if you were honest and answered yes to any one of those questions you need CRM

With our feet firmly planted in the Information Age, Social Media Networks such as Facebook, Pinterest, Instagram, Twitter have all become powerful building blocks in expanding and increasing business contacts.

Combined with a CRM you will have a powerful business resource at your fingertips!

Cloud Backup

Ask yourself these 3 questions

What specific information on your computer is not backed up to another place?

What would you do if you couldn't access that information right now?

Could you continue if you computer was stolen and you had no other copy ?

What's the solution?

InfinIT Online Backups (IOB) allows you to securely backup your important information to a solid offsite environment. Each days backup will be stored on 2 mirrored web servers. Each server has the latest RAID technology to ensure that your data is safe. One of these servers would be enough to ensure this. We're putting your information on 2!

What about the privacy of my information?

We've all got private files that we don't want just anybody to see.

With InfinIT Online Backups (IOB) your info is fully encrypted. Both when it is transferred to our server AND while it is being stored. Without your Encryption Key nobody can read or see any of your data. Even we cannot see it. So NEVER, EVER lose your Encryption key if you don't want us to store it.

Your info is transferred over a 128 bit SSL (Secure Socket Layer) connection and encrypted on the server using 448 bit Blowfish encryption.

What about your Backup Software? Is it any good?

InfinIT Online Backups (IOB) uses the best backup software out there - Attix 5. They have been providing their services to corporates for over 7 years now. They backup some of the biggest companies out there: Pfizer, Internet Solutions, MWeb, Pastel and many more.

What about my Bandwidth costs? Won't it cost a lot to back up all my info?

There's no question: The cost of bandwidth in South Africa is very high at the moment.

So that's why we have done 2 things to help you with this:

After your first backup all backups are incremental. This means that the InfinIT Online Backups (IOB) software checks on your computer which files have changed and what information in those files have specifically changed. And then only uploads those specific changes. For example: You have a Word doc that is very big (say 3 MB) and you add one word to it. At your next backup ONLY that one word will be uploaded NOT the whole 3 MB file

For your initial backup we will give you a large enough bandwidth allocation at a ridiculously low price, just for you your backup. Alternatively we will collect your data and back it up to a memory stick to load on our servers for a nominal fee.

What happens if I overwrite an important file on my computer?

We keep copies of all your daily backups on the server. So you can simply login and retrieve the backed up copy from yesterday. Or a week ago. With infinIT Online Backups your information is safe!

 

Marketing

Marketing is one of the biggest challenges of business today.

Continuing to find new clients and collate and increase your customer database is no small task.

Let us help you with the employ of technology grow your business, and expand your customer database. We will help you bring new insight and inspiration into your business, and implement business systems and processes that will keep you ontop of your game.

No business is to small for effective marketing.

With technology like CRM, the internet and various social networking tools, we can help you grow you business and increase your customer base, an then maintain these relationships to generate revenue.

Training & Staff Development

Training is one of the most under-estimated part of business today.

Many businesses have a learn by experimenting as you go approach to training, this creates bad habbits and often staff do not get the maximum potential out of programs or systems due to lack of knowledge. Not only does this waste precious time and money but you also productivity, as many times there are better and more efficient ways of doing things. We offer a host of training services, from Pastel

We offer a host of training services, from Accounting Software , to CRM, Social Media Networking, E- Marketing, Sales and exclusively designed custom training for your business processes.

Stop wasting your precious time and resources, and give us a call to see what we can do for your business.

IT Infrastructure Management

nfrastructure management is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness of the business. Infrastructure management is sometimes divided into categories of systems management, network management, and storage management. Among other purposes, infrastructure managements goal is to:

Among other purposes, infrastructure managements goal is to:

  • Reduce duplication of effort
  • Ensure adherence to standards
  • Enhance the flow of information throughout an information system
  • Promote adaptability necessary for a changeable environment
  • Ensure interoperability among organizational and external entities
  • Maintain effective
  • change management policies and practices

Web Design & Development

Web Development vs Web Design

These two words are thrown around all time in the media, people use the terms interchangeably, however the two are quite different and its important that you know the difference between the two.  You would not call a Dr to come and fix your car now would you?

Web Design is all about the aesthetic aspects of the website, the "pretty pictures"  the colours, graphics and the general look and feel.

Web Development involves the functionallity of the site and the overall experience the potential customer experience.

There are a few aspects to a website which, if neglected, will lead to an inefficient marketing tool, so here is some more in depth information about the various aspects :

  • Look and feel – primarily the graphics, color scheme, navigation elements, etc.
  • Content – information, products, etc available on the site.
  • Functionality – functionality includes interactive features that the web site provides to the visitors and the required infrastructure needed to provide them.
  • Usability – the site from a visitor’s perspective and includes things like program interactions, navigation and usefulness.

Look And Feel

Look and feel includes overall appearance of the website. A Graphic designer decides on what colors and fonts to use and how to layout each of the sites pages.

The graphic designer needs to have a good appreciation for aesthetics and feeling for what combinations of colors and imagery will create the image of the company that the customer will experience.

The graphic design function if fulfilled in house at InfinIT Solutions so we can offer advise from inception.

Content

Content is all of the text that is found on a website and includes everything from the privacy policy to product reviews and informtaion.  Under normal cirmustances you would need a copywriter and editor to create good content, however we are able to offer this service from within InfinIT Solutions.

Functionality

Functionality is all of the interactive aspects of a web site and includes animation, blogs, menu styling, content management systems and all the interactivity with the user.  Flash can be used to animate graphics. Perl, php and java are programming languages used on the web server to create sophisticated dynamic web pages. These pages can work independently but most commonly with a database to create all of the features we have come to expect from a website.

JavaScript is used in browser to create a lot of cool effects such as swapping images when a mouse moves over an image, “ticker tapes”, links changing colors, etc. JavaScript works in the user’s web browser rather than on the web server.

There are also other “backend” applications that are transparent to the visitor such as form processing, content management and other administration programs that make it possible for non-programmers to maintain some aspects of the website’s data.

All of these programs have to be integrated into the HTML code to be used on the webpage.

Usability

Usability is the website viewed from the user’s point of view and involves mostly testing things like:

  • Does the look and feel are actually portraying the proper image of the company?
  • Is the navigation is user friendly?
  • Does the navigation lead the visitor to where the owner wants them to go?
  • Does the site load quickly?
  • Do the applications work properly?
  • Is the site inviting ?