Notices

ADSL – International Latency – Outage2011/11/01 08:43:11

Please note that our upstream providers are still in the process of putting in place the additional bandwidth capacity.
ADSL – International Latency – Outage

Published: 2011/10/31 17:24:07
We are in the process of acquiring additional capacity with our upstream providers in order to alleviate the latency caused by the cable break. This will be taking place this evening and on Tuesday morning.
ADSL – International Latency – Outage

Published: 2011/10/31 15:36:47
Please be advised that this issue is still ongoing, our engineers are working together with our Upstream Providers to put in place measures to alleviate the situation until normal service has been restored.
ADSL – International Latency – Outage

Published: 2011/10/31 09:14:07
The cause of the latency issues has been identified as a cable break on the feed from the SAT3 Landing station in Portugal. We have not yet received an ETA. We will update this post as soon as we receive more information.
ADSL – International Latency – Outage

Published: 2011/10/31 08:40:54
Please note that our Upstream Providers are still attending, we will provide an update as more information becomes available.
ADSL – International Latency – Outage

Published: 2011/10/31 06:36:29
This issue is still ongoing and we are waiting for an update from our Upstream provider. At present our primary SAT3 link is down and we are running on our restored Seacom capacity. Further updates will follow.
ADSL – International Latency – Outage

Published: 2011/10/31 06:24:46
We are still waiting for an update from our Upstream provider and further updates will follow shortly.
ADSL – International Latency – Outage

Published: 2011/10/31 04:58:22
Our upstream providers are still attending to this issue.We apologise for the inconvenience caused.
ADSL – International Latency – Outage

Published: 2011/10/31 00:22:34
We are currently experiencing an issue affecting international latency, where latency may be unusually higher than normal.Our upstream provider is working to resolve the issue. We apologise for the inconvenience caused.